Sterling's Privacy Policy

This Privacy Policy sets out how we, Sterling, will use personal data. We will be the controller of your information for the purposes of the Data Protection Act 1998.

Who will have access to your information?

Sterling will use data in the manner set out below (see How will we use personal information?).

What information will we collect?

We'll collect names, addresses and other details provided by you when you contact us with a question or to obtain a quotation for one of our products or services.

When you use this website we automatically collect information about your browsing session such as your IP address and what type of device you are using (eg. a computer, a smart phone or a tablet). We also keep a record of the pages that you view during your visit. This information is used to improve the way in which our website operates and for systems administration purposes. This website also makes use of cookies. For more information please read our Cookie policy 

How will we use personal information?

When you contact us we'll use personal data given to us to answer your request, for example if you ask for a valuation of your plan. In addition, personal data may be used to research our customers purchasing preferences. We may disclose information to our companies in the Zurich group, service providers and agents for these purposes. If you want details of the companies referred to above, please write to the Data Protection Officer at Tricentre One, New Bridge Square, Swindon, SN1 1HN.


For your convenience we've included links on this website to other sites we believe you may find useful. These websites will each have their own privacy statement, which may differ from ours. Therefore please ensure, when you click on any of our links, you read the privacy statement located on the website you've selected. Any websites connected with this site are not within our control.

Your consent/information

By using this website, you're saying you agree to the collection and use of any personal information sent to us, provided it is used as set out in this Policy.

If we decide to change the Privacy Policy, we'll post those changes on this page so you can be aware of the information we collect, how we use it and under what circumstances it's disclosed.

You have the right to ask for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information. Please complete the Subject Access Request form and return it to the address indicated. 

The Internet is not a 100% secure medium of communication and, accordingly, we cannot guarantee the security of any information transmitted via the Internet. We're not responsible for any damages you, or others, may suffer as a result of the loss of confidentiality of such information.

Communications will be monitored regularly to improve our service and for security and regulatory purposes

Before you provide us with any personal data about a third party you must have the correct authority from the individual(s) concerned and undertake to keep them advised about how their information will be used.

Further information

If you've any queries about this Privacy Policy you may write to the Data Protection Officer at Tricentre One, New Bridge Square, Swindon, SN1 1HN.